Teller/Customer Service Representative

Merchants Bank, Lakeville, has an opening for a full-time Teller (32-40 hours/week). The hours of this position will vary between 7:45 a.m. – 5:15 p.m. Monday through Friday and 2-3 Saturday morning shifts/month from 8:45 a.m. – 12:15 p.m.

Along with Teller duties, this position will involve opening new deposit accounts. 

Job duties include providing excellent customer service, processing all types of banking transactions, assessing customer needs, opening new deposit accounts, and maintaining account information.  Must be comfortable with extensive customer contact and have customer service and cash handling experience. 

Please Apply online at www.merchantsbank.com/careers or in person at Merchants Bank, Lakeville (18550 Joplin Ave). Questions can be emailed to hr@merchantsbank.com. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

Job Summary:

            The Teller role is considered one of our most critical front-line customer contact positions, as our customers have direct contact with tellers for 85% of all their banking transactions.  Tellers are responsible for all cash-related transactions, in addition to transactions involving paper documents.  The position requires good basic, general knowledge of all banking operations.

In the Customer Service Representative role you will proactively provide assistance to customers in determining products and services which best meet their needs.  Is fully knowledgeable of all bank deposit products and services. Assist customers in retail product selections by profiling, presenting features and benefits, and asking for the sale.  Represents the Bank in a manner that maintains and expands business relationships, enhances the Bank’s image and contributes to growth.