Lead Teller / Universal Banker

Merchants Bank, St. Charles, as an opening for a Lead Teller / Universal Banker. 

Job duties include supervising and coaching Teller staff, completing various banking and financial transactions, account inquiries, and opening new deposit account relationships.  You will be responsible for providing exceptional customer service and proactively offering a range of banking products and services to meet the financial needs of our customers.

Teller and leadership experience desired.  Must have strong communication skills, comfortable with extensive customer contact, have sales experience, and a strong ability to multi-task and prioritize. 

Please Apply online at www.merchantsbank.com/careers or in person at Merchants Bank, St. Charles (1130 Whitewater Ave).  Questions can be emailed to hr@merchantsbank.com. Merchants Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.

of women, minorities, protected veterans and individuals with disabilities.

Job Summary:

As a Lead Teller/Universal Banker, you will be responsible for providing exceptional customer service and proactively offering a range of banking products and services to meet the financial needs of our customers. This position serves as an onsite team leader for all Teller functions to ensure quality customer service, relationship building efforts, and processes are meeting standards on a daily basis.  Knowledge of teller duties, procedures, and bank products is critical. You will serve as a primary point of contact for customers, assisting them with various banking and financial transactions, account inquiries, opening new account relationships and safe deposit boxes, and making product recommendations in an efficient and friendly manner. The Lead Teller/Universal Banker will play a crucial role in building customer relationships. You will also play an important role in fraud prevention.